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You can return any internal or external paint in its original Container and obtain an exchange if you are unhappy with it. Now, go to the paint division if you need a color adjustment or an exchange. If you need to change the hue, the staff there can do it or develop a new blend if that isn’t feasible. If the original mix isn’t appropriate, the Paint Satisfaction Guarantee Policy allows you to request a free color adjustment. If it’s impossible to fix it, you can get a similar can of paint in the proper hue.
Once you have decided to return the paint, it is a good idea to stop using the paint. This includes interior and exterior paint from brands such as Behr, Rust Oleum, Glidden, and PPG. Note that anything containing hazardous materials cannot be returned online. Lawn mowers, leaf blowers, or anything other gas-powered equipment that may contain flammable liquids must be returned in store. In these cases, items need to be bought back with all components in order to get a full refund. We’ll also admit that paint isn’t cheap, especially if you’re buying a higher-end brand.
Best White Paint For Exterior Of House
Some stores may allow it , but you will only receive store credit at the paint product’s lowest advertised price. Home Depot offers a Paint Satisfaction guarantee that allows you to return paint with proof of purchase, receipt or invoice online. Thankfully, The Home Depot offers a Paint Satisfaction Guarantee.
We’ll generate a customer return request automatically and forward it to Home Depot. The letter will let Home Depot know why you’re returning your item and whether you want a refund or a replacement. Most power tools can be returned to Home Depot within 180 days of purchase. The company has an exception for gas-powered tools, which must be returned within a month. Home Depot has a pretty standard return policy, but rules for returning paint differ slightly. You must also show a photo ID, such as your driver’s license.
So What Is The Home Depot Return Policy
You can make it right with a policy that supports your decision. That makes sense, given the volatile nature of the material. The quality can diminish over time, along with the vibrancy of the shade. That’s a significant detail since paint can look different under the store’s fluorescent lights versus the UV light in the sun. Paintalso has a reflective quality influenced by the objects around the treated surface. It may absorb light waves of different colors in the spectrum that make it look different.
The discounts are typically substantial and worth a look if you’re not dead set on a color. However, Home Depot will only take one hit on a returned paint. The same thing applies to special orders and products they don’t usually stock. Home improvement stores like Home Depot often specialize in specific brands. That means if you have a can of paint that the store doesn’t carry, don’t expect it to replace it. Go back to the store from which you bought it to avoid a hassle.
Difference Between Paint And Dye
However, if you return your paint without the purchase receipt, Home Depot will process your refund as a store credit given at the lowest price. If you have purchased the wrong color or type of paint from Home Depot, you may return it as long as it is unopened and in its original container. You will need your original receipt and the paint must be in new condition to be eligible for a refund. If you do not have a receipt, the store may still be able to process a return, but it will be at the store’s discretion. According to Home Depots Paint Return Policy, you can return your interior or exterior liquid paint if youre unsatisfied with the color.
Latterly if any issues come out, the mixed paint wont be exchanged or returned even if the 30 days policy persists. If you return your order after the return period has passed, you wont be entitled to a refund and will either have to exchange your plant or get store credit. For both, its a 15% restocking fee but also returns within 60 days from the purchase date to ensure a full refund. Paint doesnt fall under the standard Home Depot return policy.
How To Return Your Order To A Home Depot Store
It must be not open, not damaged, and like new or they won’t take it back at all. If an exchange or new paint color is what you want, they will send you to their paint department. Once there, the employee will either correct the paint color or see if they can provide you with a similar product in the right color.
However, if they have mixed the paint correctly and you just don’t like the color, they likely won’t issue a refund or exchange — it’s at their discretion. If you don’t have your original receipt, you can still return the item, but you’ll likely only receive store credit. Its not uncommon for different stores to carry the same merchandise, but its usually rare for a store to give a refund for something bought at a competitors store.
This is the easiest way to save yourself a lot of time and headaches if you end up with the wrong color or finish. If you made your purchase online, bring a copy of your online invoice as proof. If you need to return your paint to Home Depot, there are a few different ways to go about it.
The companys paint policy also mentions several exclusions. You cant return liquid stains, special orders, OOPS paint, paint samples, or non-stock merchandise. They also wont accept paint that you purchased through a third party. Then, the user who foothold it wont be assigned a Paint Satisfaction Guarantee. Home Depot isnt messing around with their appliance return policy. Thats pretty stingy, especially considering Lowes return policy allows 30 days to return appliances.
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